User Accounts and Authorizations

In terms of authorization and permission, Distributor Admin > CPO Admin > CPO > Clinician > Wearer.

  1. The user account of higher authorization level can invite and manage users in lower levels.
  2. Distributor Admin is given to employees of the distributor who manage many devices and user accounts
  3. CPO Admin is normally given to sales of our distributor who only manages a few devices and a few customers. CPO Admin mainly manages CPO, sometimes patient directly.
  4. CPO mainly invites and manages wearers. Sometimes, a CPO can also invite a clinician/PT as a "Clinician" user. 
  5. "Clinician" mainly uses the app for rehabilitation purposes by looking at the graph and activity reports to monitor rehab progress and to provide feedback to wearers. Sometimes they can change some settings as well, again for better rehabilitation purposes.

The Distributor Admin and CPO Admin can mute the maintenance reminder notifications. But muting can only become effective if someone connects the app with the knee afterward.



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